Shipping Policy – Blumoon London

Last Updated: 01 Jan 2025
Website: https://blumoonlondon.com
Brand: Blumoon London
Email: blumoonfashion2000@gmail.com
Phone: +92 332 4492303

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1. Overview

Blumoon London is committed to delivering your orders safely and on time.
This Shipping Policy explains how we process, dispatch, and deliver orders within Pakistan.

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2. Shipping Locations

We currently ship to all major cities and regions within Pakistan through trusted courier partners.

International shipping may be added in the future.

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3. Delivery Time

Estimated delivery times:

• Major Cities: 2–4 working days
• Other Locations: 3–7 working days

Note: Delivery may take longer during:

• Holidays and sales seasons
• Weather issues
• Courier partner delays
• High-volume periods

We appreciate your patience.

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4. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

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5. Shipping Charges

Shipping charges may vary depending on:

• Location
• Weight of the order
• Courier policy

Any shipping fee (if applicable) will be shown during checkout before you confirm the order.

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6. Cash on Delivery (COD)

COD is available for most locations across Pakistan.
For COD orders:

• Please provide accurate address and contact number.
• The courier may contact you before delivery.
• Refusal of COD orders without valid reason may result in restricted future services.

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7. Order Tracking

Once your order is shipped:

• You will receive a tracking number via SMS or email.
• You can track your delivery status through the courier’s website or tracking portal.

If you need help tracking your order, you may contact us anytime.

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8. Incorrect Address or Failed Delivery

If the provided address is incorrect or incomplete:

• Delivery may be delayed
• The courier may return the package
• The customer may be asked to pay reshipping charges

Please double-check your address before confirming your order.

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9. Damaged or Missing Items

If your order arrives damaged, broken, or missing items:

• Contact us within 3 days of delivery
• Send photos/videos as proof
• We will arrange a replacement or return according to our Refund & Return Policy

Your satisfaction is our top priority.

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10. Contact Us

For shipping-related questions or support:

Blumoon London
📧 Email: blumoonfashion2000@gmail.com
📞 Phone/WhatsApp: +92 332 4492303
🌐 Website: https://blumoonlondon.com