Shipping Policy – Blumoon London

Last Updated: 01 Jan 2025
Website: https://blumoonlondon.com
Brand: Blumoon London
Email: blumoonfashion2000@gmail.com
Phone: +92 332 4492303

1. Overview

Blumoon London is committed to delivering your orders safely and on time.
This Shipping Policy explains how we process, dispatch, and deliver orders within Pakistan.

2. Shipping Locations

We currently ship to all major cities and regions within Pakistan through trusted courier partners.

International shipping may be added in the future.

3. Delivery Time

Estimated delivery times:

• Major Cities: 2–4 working days
• Other Locations: 3–7 working days

Note: Delivery may take longer during:

• Holidays and sales seasons
• Weather issues
• Courier partner delays
• High-volume periods

We appreciate your patience.

4. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

5. Shipping Charges

Shipping charges may vary depending on:

• Location
• Weight of the order
• Courier policy

Any shipping fee (if applicable) will be shown during checkout before you confirm the order.

6. Cash on Delivery (COD)

COD is available for most locations across Pakistan.
For COD orders:

• Please provide accurate address and contact number.
• The courier may contact you before delivery.
• Refusal of COD orders without valid reason may result in restricted future services.

7. Order Tracking

Once your order is shipped:

• You will receive a tracking number via SMS or email.
• You can track your delivery status through the courier’s website or tracking portal.

If you need help tracking your order, you may contact us anytime.

8. Incorrect Address or Failed Delivery

If the provided address is incorrect or incomplete:

• Delivery may be delayed
• The courier may return the package
• The customer may be asked to pay reshipping charges

Please double-check your address before confirming your order.

9. Damaged or Missing Items

If your order arrives damaged, broken, or missing items:

• Contact us within 3 days of delivery
• Send photos/videos as proof
• We will arrange a replacement or return according to our Refund & Return Policy

Your satisfaction is our top priority.

10. Contact Us

For shipping-related questions or support:

Blumoon London
📧 Email: blumoonfashion2000@gmail.com
📞 Phone/WhatsApp: +92 332 4492303
🌐 Website: https://blumoonlondon.com